Frequently Asked Questions

General

Q:

I do not want my drivers to be aware of the GPS tracker in the car. Can I install it and track without them knowing?

A:

VP300/AT252 -- Yes. A good installation is virtually undetectable by the vehicle user. It is important to follow the instructions given in the installation guide to ensure the tracker is both hidden and fully functional.

Q:

What if my driver speeds or goes outside the geofence and I am not at my computer?

A:

VP300/AT252 -- You can receive alerts to your cell phone telling what the alert is for and the vehicle's location. For speeding it will say what the speed is. For breaking a geofence, it will give location to within 50 feet, time of day and speed.

Q:

How accurate are the speed and geofence alerts?

A:

VP300/AT252 -- The device reports its location every 1, 2, or 5 minutes while in motion. The reported speed is the speed when the location is taken so you will receive a speed alert if your driver is speeding at the instant of the location. The smaller the location interval the smaller the interval your driver can speed without detection. Similarly, with geofence alerts, the entry or exit of a geofence is determined when a location is taken. The smaller the time interval between locations means the sooner you will know when a driver has entered or exited a geofence.

Q:

How often does the GPS system locate my vehicle?

A:

AP300/AT252 -- Your vehicle is located every 1, 2, or 5 minutes while it is in motion (Depending on the service you purchase.) Sometimes your vehicle will be out of cellular coverage but you will still receive these locations when your vehicle comes back into cellular coverage. However, there will be times when your device is hidden from GPS satellites so you will miss these locations but that happens infrequently.

T5000 -- Reporting ranges from every 30 minutes to once per day.


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System Requirements

Q:

Do I have to load any software or hardware onto my business, M2M or personal computers?

A:

No, GPS TrackZone utilizes only a internet access based tracking software platform. This allows businesses and personal users to access their vehicles or assets 24/7 anywhere in the world that they have Internet access. Go to www.gpstrackzone.com and log in with your username and password. It's that simple.

Q:

Do I have to have a cell phone or purchase cell service as well as Vehiclepath service?

A:

No, the Vehiclepath GPS fleet tracking system provides a complete service including the GPS tracker, software and network connectivity to the tracker. All you need is a PC with an internet connection and a vehicle to track!


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